Help and bug reports

Game bugs go to the releases issues, questions go to Discord. Attach the version string from the settings and the steps after which the bug appears

Check Troubleshooting first. A missing level, "the game needs an update" and a rejected archive are covered there

Where to write

What	Where
a bug in the game or the editor, a request for the game	bullet-hero/releases
a bug in the SDK or its code	bullet-hero/sdk
a mistake or an outdated fact in the docs	bullet-hero/docs, Community
a question, help with a level, a discussion	Discord

Messages on GitHub are public. Anyone can read them and add to them. You can send an issue or a pull request to the docs

Not sure it is a bug? Ask in Discord first

All project links - Links and community

A bug that can be reproduced gets fixed. "It crashed" usually cannot be fixed: nobody knows what to repeat

The version string. Click the version string on the settings screen and it is copied by itself. It looks like this: gv X, sv Y, mg Z, <Platform>, <Channel>, <Debug|Release>, Settings
Platform and device: the system, and for a phone, the model
Steps: what you did, what you expected and what happened
The level, if the bug is tied to it: its folder in an archive, or the archive you opened. If the level is protected, say so
The error report, if there was an error window. Save Report writes it to the reports folder, Open Reports Folder opens it, Installation

Tip

Attach files to the message instead of pasting them into the text. A log is long, and it is hard to read inside the text

The game writes a log while it runs. It helps when there was no error window at all

Windows: Player.log in the game's data folder, C:\Users\<you>\AppData\LocalLow\vertoker\Bullet Hero (Unity's standard location)
Android: the log goes to logcat. With the device connected to a computer, adb logcat -s Unity prints it
Other systems: not described yet